Terms & Conditions

www.valsamakis.gr is an electronic shop of exposition and distribution of its products via Internet of the individual company with distinctive title Opticals "Valsamakis" (hereinafter Valsamakis Optics). It is located in Kalamata Messinias in Greece (VAT number 101840075, Kalamata's tax office). Before you enter our e-shop and browse our web page, we inform you that you should know the following terms and conditions, that are applied especially for the use of Valsamakis Optics e-shop, at www.valsamakis.gr. Make sure that you agree with the following terms and conditions as the further use and browsing in our web page implies the explicit and unconditional consent and acquiescence with them.


Valsamakis Optics reserves the right to modify unilaterally or to renew the present terms and conditions of the transactions, which are made via its e-shop, according to its needs and merchantable morals. Valsamakis Optics takes the obligation to inform the users for any modifications or changes, through the web page of the e-shop.

Information Provided and Products

Valsamakis Optics commits for the quality, the completeness and the validity of information cited at www.valsamakis.gr ; not only for the accurate data that are exposed but also for the services provided, by its e-shop, under the reservation of any technical or typographical errors that cannot be predicted, come up involuntary or by interruption of functioning of the web page by major force.

Limitation of Liability

Valsamakis Optics is not responsible for any damages that may come up against clients / users from the execution or not of their order (except the case of paragraph 9 "Withdrawal / Return - Replacement of Products". Also it reserves the right as far as the time of delivery of the products is concerned in cases of major force. www.valsamakis.gr eshop cannot guarantee the availability of the products, but guarantees the timely information of the final consumers in case of unavailability. E-shop www.valsamakis.gr holds the content (for example information, names, photos, illustrations etc) the products and the services which are available through the web page "exactly as they are". In any case e-shop of Valsamakis Optics it is not responsible for any legal/civil law or criminal requirements (not for any compensatory damage, special or consequential damage, which indicatively and not restrictively, disjunctively or/and cumulatively is recommended in case of loss of earnings, data, financial compensation etc.) from visitors of the web page or third parties from any cause that has to do with the function or not or/and the use of the web page or/and the inability of provision of services from him or/and information from any unauthorized interference of third parties to products which are provided through it.

Literary Property

This web site is the official e-shop of Valsamakis Optics. All the content of the website, including pictures, graphics, photos, designs, writings, services provided and products, are literary property of Valsamakis Optics and are protected by the provisions of Greek Law, European Law and International conventions. Copy, analog/digital registration, mechanical reproduction, distribution, transportation, downloading, remaking, resale, derivation or deception of clients as far as who is the Provider and about the content of the website are forbidden. Any reproduction, reissue, loading, announcement, spreading, or transmission or any other use of the content in any way or mean for commercial purposes or any other purposes it is allowed only with written permission of Valsamakis Optics or by any other legal beneficiary of the literary property mentioned above. The names, pictures, logos and distinctive features that represent Valsamakis Optics or/and its e-shop www.valsamakis.gr or/and third parties that are affiliated with them, the products and services, are exclusively marks and distinctive features of Valsamakis Optics or/and www.valsamakis.gr of the above third parties and are protected by the Greek community and international laws about trademarks and industrial and literary property. In any case the appearance and exposure at the web page www.valsamakis.gr and at the e-shop Valsamakis Optics it should not be perceived as transmission of license or right to use them.

User Responsibility

Users of the web page www.valsamakis.gr accept that they won't use the e-shop of Valsamakis Optics for consignment, publication, mission via e-mail or transmission in any other ways which are illegal, harmful, threatening, insulting, annoying, slanderous, defamatory, vulgar, indecency, libelous, is a violation of confidential information, shows hatred or expresses racial/ ethnic or other discrimination, can cause damages to underage people in any way, does not have the right to be transmitted according to the law or the contractual or management relations (as internal information, proprietary and confidential information that were acquired or revealed as part of working relations or confidentiality agreements, violates any patent, trademark, trade secret, literary, property, or any other proprietary rights of third, contents software viruses or any other codes, files or programs that are designed with the aim of interruption. Cause of damage, destruction or the equipment of the operation of any software or hardware intentionally or unintentionally breaches the current Greek and Community Law and their provisions, can annoy third parties in any ways and any content which is used for collection and storage of personal data with other users.


Valsamakis Optics recognizes the meaning of security of your Personal Data and your electronic transactions and takes all necessary measures with the most modern and advanced methods, in order the maximum security can be ensured. All information that are related with your personal data and transactions, are safe and private. Security of e-shop of Valsamakis Optics is achieved by the following methods: Customer Recognition The codes which are used for your identification are two: the code of entrance (e-mail or username) and the Secret Personal Code of Security (password) which every time that you will log them, they provide access with total security in your personal data. You are given the chance to modify your Secret Personal Code of Security (password) as often you wish. The only one that has access at your data, is you by the above codes and you are exclusively responsible for maintaining the secrecy and concealment by third parties. In case of loss or leak of the codes, you should notify us as soon as possible. If you don't the e-shop of Valsamakis Optics is not responsible for the use of the secret code by an unauthorized person. We recommend you, for security reasons , to change your password often and to avoid the use of the same and easy detectable codes (for example date of birth). Keeping confidentiality is considered to be obvious. The same basic principles that govern the classical transactions are valid in e-commerce (electronic commerce). All information that are transmitted by the user/member of Valsamakis Optics are confidential and Valsamakis Optics has taken all necessary measures so the use can be made only when is necessary for the services provided. Some of the means are the following: Only authorized employees have access to information of your transactions and only when it is necessary for example processing of your applications. Valsamakis Optics does not reveal the data of her clients and their transactions, except when it has written authorization from you or when it is behoved by the judgment or any other decision by public authority. In case that Valsamakis Optics uses third parties for the support of her systems, ensures confidentiality. You can ask for any data that are keeped for you and their correction in case you may document any mistake. For your own safety, you should handle all information provided through the service as confidential and not to reveal them in other people. Informational lists and printed material you will receive only if you wish and state during your registration as a member. In every case e-shop of Valsamakis Optics in any way does not reveal or publish your personal data and information that you trust us. The personal data which you dispose with your registration as a member are used exclusively for the execution of your transactions. All information are encrypted and kept with total safety.

Privary & Security

In order to make transactions through the e-shop, the user will be asked to fill in his / her personal data (name, address, e-mail address, telephone number, etc.), which will be recorded in a file maintained and processed by the Company in order to execute orders and transactions through the e-shop. The credentials used to identify you, are two: the Email or username and the Personal Security Password, which give you access with absolute security for your personal information, every time you log in.The e-shop uses the SSL protocol for secure online trading. This encrypts all your personal information, such as your credit card number, name and address, so that they cannot be read or changed when they are transferred over the Internet.The recipients of the file for the promotion, the support and the service of the transaction relationship may be the business associates of the Company involved in the delivery of the products (eg the courier company) and any financial institutions through which your transactions will be settled upon your express statement. The Company does not disclose or publish the personal data of the Users, except at the above recipients, who cooperate with the Company for the promotion, support and execution of the Business-User relationship as mentioned above, unless the procedure laid down in the legislation is initiated (Law 2225/1994) or any obligations arising from the national implementation of Directive 24/2006. The user retains the rights of the Articles 11 (right to be informed), 12 (right of access) and 13 (right of objection) of the law 2472/1997, which he / she can exercise by sending a request to the Company via email at info@valsamakis.gr or by written letter to the Company. The e-mail contact information that the user will declare as part of his transaction with the e-shop for order or purchase of products can be used to directly promote similar products or services, or to inform the user about new products and services, on the basis of the provisions of the Law 3471/2006. In any case, the user can oppose to the use of his / her email for the display or promote of new products and / or services any time he / she wishes.

Privary Policy

During your visit at www.valsamakis.gr and so you can order products, and to ensure the possibility of communicating with you so you can be informed about our new products, it is possible to ask you relevant data concerning you (name, job, e-mail, date of birth etc). The personal data that you state for the services of www.valsamakis.gr are intended exclusively and only for the ensuring of operation of the corresponding service, as well for more seasonal offers and sales and it is not allowed to be used by any other person, complying with the provisions of Law 2472/1197 relevant with the protection by the elaboration of personal data, as it exists every time. The e-shop of www.valsamakis.gr, operates according to the existing Greek and EU legislation and keeps with safety your personal data as long as you are registered in any service of www.valsamakis.gr and they are deleted with the end of the transactional relationship. The personal data that you state in our e-shop www.valsamakis.gr are used exclusively by it or any cooperating companies with the aim of supporting, promoting and executing the transactional relationship. The files kept can be communicated at the relevant judicial, police and other administrative authorities after legal request and according to the existing legislation provisions. The Client has, within the frames of confidentiality of telecommunications, the rights of information and objection that are under the articles 11 to 13 of Law 2472/1997.

Withdrawal / Restitution / Replacement

You have the right to return the products you bought and ask for their replacement a) in all cases that with proven fault of Valsamakis Optics they were sold wrongfully products of bad and defective quality (fault in the order, invoicing, consignment, damaged during their transportation or bad packaging) and b) in all cases that there was a problem/ real defect in the product (operation or quality) which the guarantee of the product covers and as long as the guarantee has been given by Valsamakis Optics. They do not fall into this provision products that are covered by guarantees or third parties as for example the manufacturer of the product or its representative. In every case and for all cases mentioned above the maximum time for replacement cannot be extended more than fourteen (14) calendar days, from the day of reception. Furthermore, for all cases the product should be accompanied necessarily by the original proof of purchase. For all above cases the products which are for replacement - repair should be in the condition that they were received from the client, completed and without wears and their package to be right and in excellent condition, accompanied by all documents of the product (for example consignment note, receipt etc). Before of any return it is recommended to communicate with the e-shop of Valsamakis Optics. In every case the return of the product and replacement is feasible under the following conditions: communicate the same day or the next working day with the e-shop the product has not been used the product has all documents needed, which proove the transaction (consignment note, receipt etc). In case they are not returned within 14 days then Valsamakis Optics may not accept any return and replacement.

Order Cancellation

Cancellation of the order can be made in the following cases: Before the order is completed, during the electronic process of ordering you can select the utton "cancellation" which is down in the centre of your screen. By clicking it the process of ordering is automatically interrupted. If the electronic order is completed but the product has not been sent, you can call 2721062632 and one of our collaborators will take care of the cancellation of your order.